Tag Archive for: #payku

PayKu Payments – The Benefits of Hotel Pre-authorisations 

BookandLink has launched a payment feature, called PayKu Payments. Hotels can pre-authorize a guest’s cards in order to hold a sum of money for numerous reasons. When a pre-authorization occurs, this essentially means that the guest’s card issuer will enable the hotel to create a temporary charge to hold these funds, typically for seven days.

There are a few reasons why a hotel will want to place a pre-authorization on a guest’s card when staying at their hotel:

  1. Holding a sum of money for a security deposit, just in case the hotel must charge the guest for damage upon checkout
  2. Reserving a spot for an excursion or different on-site experiences (e.g. spa treatments, etc.)
  3. Ensuring the hotel is able to debit a no-show as stated within their terms & conditions
  4. Charges for room service or bar tabs and also covering the cost of the guest’s stay

The Benefit of Pre-authorisations for Hoteliers

Enabling your hotel to pre-authorize your guests with Payku can save and generate revenue for your hotel when aligned with the hotel’s booking terms and conditions. As long as the pre-authorizations are stated within the booking terms and conditions, the hotel can create pre-authorizations for a range of scenarios, such as:

  • Pre-authorizing a guest’s card before their excursion or tour in order to ensure that the guest will show up to the tour, otherwise, their card will be charged
  • Holding funds on a guest’s card before their arrival, for the first night of their stay can encourage the guest to comply with the booking terms and conditions
  • For the instances where the guest has room service charges during their stay, pre-authorizations can be handy. This will offer the security to verify the guest has the means of funds in their account before providing a service.

 

With PayKu, hotels are even able to create partial pre-authorizations. This means that if a guest’s card is pre-authorized for $100 and ends up breaking something in the room, they can retrieve a partial amount of the $100. The repair may cost a total of $49.99; with Payku, the hotel is allowed to partially pre-authorize and charge the guest that $49.99 without having to charge the whole amount of $100.

 

If you’d like to learn more about pre-authorizations or the other many benefits of BookandLink’s payment feature, Payku, please contact sales@bookandlink.com.

PayKu is powered by Kovena, the world’s first hotel-only payments solution.