GDPR Privacy Policy
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1. Your Personal Data
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2. Collection and Processing of Your Personal Data
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| a. | full name; |
| b. | e-mail address; |
| c. | residential address; |
| d. | phone number; |
| e. | nationality; |
| f. | marital status; |
| g. | date of birth; |
| h. | gender; |
| i. | order history; |
| j. | IP Address and IP location; |
| k. | ID numbers of your device; |
| l. | referring (exit pages and URLs); |
| m. | number, duration and time of visits (your interaction with our website); |
| n. | search engines, keyphrases and keywords used to find our site; |
| o. | browser type, type of device, screen size, internet service provider and operating system; |
| p. | payment data; |
| q. | purchase information; |
| r. | billing address; |
| s. | credit/Debit card number; |
| t. | expiration date; |
| u. | passport information; |
| v. | travel preference; |
| w. | special needs/disabilities/dietary requirements that you supply us or is supplied to us (including your social preference, activities and any information about other persons you represent such as those on your booking and conversations through our chatbot); |
| x. | other billing information necessary to process transactions; |
| y. | other Personal Data provided by you in a free text field; |
| z. | messenger account (Eg. Line, Messenger, Whatsapp etc). |
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| a. | [considering and processing your proposal on or application for our services;] |
| b. | [providing you with our services;] |
| c. | [responding to your queries and requests;] |
| d. | [resolving complaints, and handling requests of and enquiries;] |
| e. | [improving our services and developing new services;] |
| f. | [communication and marketing purposes;] |
| g. | [internal record keeping;] |
| h. | [website functionality;] |
| i. | [fraud detection; and/or] |
| j. | [troubleshooting, analytics]. |
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| a. | [considering and processing your proposal on or application for our services;] |
| b. | [providing you with our services;] |
| c. | [responding to your queries and requests;] |
| d. | [resolving complaints, and handling requests of and enquiries;] |
| e. | [improving our services and developing new services;] |
| f. | [communication and marketing purposes;] |
| g. | [internal record keeping;] |
| h. | [website functionality;] |
| i. | [fraud detection; and/or] |
| j. | [troubleshooting, analytics]. |
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| a. | gdpr_2-2_3a_title: gdpr_2-2_3a_desc |
| b. | gdpr_2-2_3b_title: gdpr_2-2_3b_desc |
| c. | Consent: gdpr_2-2_3c_desc |
| d. | gdpr_2-2_3d_title: gdpr_2-2_3d_desc |
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Service providers
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| Recipient | Data Location | Basis for Transfer to Third-Party Country | |
|---|---|---|---|
| 1 | Sendgrid | Worldwide | Contract Performance |
| 2 | CM.com | Worldwide | Amazon Web Service |
Legal compliance and security
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| a. | gdpr_5_point_a |
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| c. | gdpr_5_point_c |
| d. | gdpr_5_point_d |
in summary:
| Purpose | Legal Basis | Recipients | Retention Period |
|---|---|---|---|
| Answer inquiry | Contract Performance | 5 years | |
| Direct Marketing | Consent | 5 years | |
| Newsletter subscription | Consent | 5 years | |
| Contract | Contract Performance | 5 years |
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gdpr_8_titleAccess to Personal Data:You have the right to be provided full information about your Personal Data that we hold. Data correction:You have the right to require that we correct any incorrect information we hold about you. Data deletion:You may also have the right to ask that we delete your Personal Data. Please note that certain conditions may apply to the exercise of this right. Restriction on processing of Personal Data: You may have the right to ask that we restrict the use of your Personal Data. Please note that certain may conditions apply to the exercise of this right. Object to processing of Personal Data:You may have the right to object to the use of your Personal Data by us. Please note that certain conditions may apply to the exercise of this right. Portability of Personal Data:gdpr_8_portability_desc
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Tripla Data Protection Team
PT Tripla Bookandlink Indonesia.
Komplek Pertokoan Imam Bonjol Square, Jl. Imam Bonjol Blok AA 8, Denpasar – Bali, Indonesia
Email: dpo@bookandlink.com
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